To the Psomagen Clients:
As we mentioned, we remain fully operational. However, some buildings are shut down at this time so that our courier cannot access to the pickup point.
To offer a normal sequencing service, we provide a FedEx shipping label or coordinate a courier to receive your samples directly from you. It depends on your pickup location.
If you have been using our sample drop-box and aware of any closure of the building, please contact us at email@example.com or 301-251-1007 to arrange an alternative pick up method.